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Services Offered
Verified by Business
Copymaking services
Lamination
Printing
Poster printing
Faxing
Mailbox centers
Photo printing
Sign printing
Review Highlights
“Manny was beyond patient and helpful, schlepping most of my stuff inside after helping me sort out the car issue.” in 3 reviews
“So convenient in North Old Town and the people that work there have great customer service.” in 2 reviews
“I spent 5 hours working with Amir and Aurora the outstanding owner and staff to produce a written and visual project.” in 3 reviews
About the Business
Business owner information
Sef H.
The UPS Store #7051 in Alexandria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Old Town Alexandria.
Location & Hours
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Recommended Reviews
Overall rating
40 reviews
5 stars
4 stars
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1 star
- Feb 11, 2023
Excellent customer service !! I stopped in here to drop off a package and was immediately greeted by Amir. The line moved super quickly!!
Amir helped me get my package to the destination at the soonest and most economical. He was really friendly and helpful even at the end of the day! Awesome service if you're in the Old Town Alexandria area!
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Local
Feb 11, 2023
Greetings Lynne thank you for your wonderful review we are glad to hear that you had a positive experience at the UPS Store! Good customer service is crucial in making customers feel valued and satisfied with their experience. It sounds like Amir went above and beyond to ensure your package was shipped efficiently and affordably. Kudos to Amir for his great work!
- William P.Alexandria, VA01Mar 10, 2024
I am highly disappointed by my visit. They completely messed up my order. I wish I went have went to FedEx Office instead. They only reason why I didn't is because they Avoid this place for all your printing/binding services.
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Mar 12, 2024
Hi William P., I can understand your print service frustration and I am sorry to hear you didn't have a great experience with us. We're committed to providing world-class service and want to hear from our customers when there is an area where we can improve. If I can offer further assistance, please contact me directly at store7051@theupsstore.com so we can follow up with you. Thank you.
Gary T.Arlington, VA0466Nov 1, 2023Looking at Yelp, you will see that it's unusual for this kind of business to earn a good rating. Here, it's well deserved. Prompt, courteous, and helpful service. The manager (owner?) lets the staff do their jobs while taking the initiative to jump in when needed. You can tell by the way he answers questions and trains the staff that he's a great manager.
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Nov 2, 2023
That's fantastic to hear, Gary T. We strive for 100% satisfaction and we're glad we hit the mark. Thanks for letting us know how we're doing! See you soon.
- Anonymous U.VA, VA02Aug 5, 2023
Wooow if I can give this place a 10 star I would. They are super friendly, knowledgeable and very patient. I honestly don't understand how calm they can be with so many other customer coming and being extremely rude to them. The two ladies are alway with the a smile from the beginning to the end every weekend
This world is full of rude spoiled customer always taking to make the ups workrs day bad but they don't let no one stop them from getting the job done.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
Aug 6, 2023
Hello, we love hearing this feedback! Friendly, courteous, and knowledgeable service is what we're all about. Thanks so much for sharing your review.
- Feb 2, 2022
Amazing staff, tremendous customer service, and reliable. My wife and I needed to get several documents notarized and the folks here were tremendous.
Highly recommend this unknown service over highly overpriced mobile notary services.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
Feb 10, 2022
Greetings Ash thank you for your kind words and encouragement. We are delighted to be at your service and looking forward to welcome you back soon.
- Carolyn G.Romney, WV5475Jun 22, 2023
If there were 6 stars I would give it an extra. I spent 5 hours working with Amir and Aurora the outstanding owner and staff to produce a written and visual project. They bent over backwards to assist me and advise me on formatting, printing, producing a final product. They provide way more services than Amazon returns, post office boxes and mailing.
They can meet any written of visual project needs even if it is a business card, brochure, books, or marketing and advertising materials. Amir's family also runs the UPS store in Vienna, Va...where I also received quick, outstanding service and guidance on how to produce my project.
Thanks Amir and Aurora for helping me for several hours.
CarolynHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Local
Jun 22, 2023
Thank you for your amazing feedback, Carolyn G.! We are glad to hear that our team members Amir and Aurora were able to provide you with excellent customer service and assist you with your project. We appreciate your business and hope to serve you again soon!
- Aug 10, 2022
Came here to drop off my Amazon returns real quick! I called ahead of time because I had my dog with me and they let me bring in my dog. I was helped immediately and was on my way in no time! Overall very responsive and communicative reps!
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Aug 14, 2022
Greetings Sarah thank you so much for your kind words and encouragement. We are delighted to be at your service and looking forward to welcome you back soon. Warm regards
Emily F.San Francisco, CA07Feb 25, 2023I never knew I could have such a fantastic experience with shipping, but this UPS store is locally owned and provides above-and-beyond customer service. Amir and his team are so kind, attentive, and knowledgeable. I visited Amir a few times while I shipped packages across the country in preparation to move, and he was so helpful and had good advice about how to pack and ship in the most cost-effective way.
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Mar 7, 2023
Greetings Emily thank you for taking the time to share your experience with our team. It's great to hear that you had such a positive experience with the UPS store and that Amir and his team provided excellent customer service. Thank you for again sharing your experience, and we hope you'll continue to enjoy outstanding service from our UPS store in the future.
Monk E. R.Alexandria, VA8724521Sep 28, 2022I've got two UPS stores near me, but I go out of my way to patronize this shop. Excellent service, incredibly helpful and friendly, and FAST. Was about to pay $23 for 3-day delivery, when they noticed I could send it overnight for $12, so they saved me $10 up front. Can't recommend this place highly enough.
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Oct 18, 2022
Greetings E.R. thank you so much for your kind words and encouragement. You made our day!! We are delighted to be at your service and looking forward to welcoming you back soon.
Ellen L.Alexandria, VA43011Dec 3, 2021Needed to drop off an Amazon return and this was the closest venue. Nice little shop with quick, friendly staff.
The shop is HIDING. You really need to know it's there because the signage is not at all obviousHelpful 0Thanks 0Love this 1Oh no 0Business owner information
Local
Feb 10, 2022
Thank you Ellen for your kind words and encouragement. We value and appreciate your feedback. Looking forward to being at your service soon.
